Join us

IT/Helpdesk Support

The ideal candidate will have some commercial experience as a graduate IT/helpdesk assistant or IT/helpdesk support assistant and have excellent systems knowledge. You will be a recent graduate or graduate calibre and you may have gained your experience during an IT work placement. Experience of online charitable giving is a distinct advantage.

Based At

Liverpool Street, London. 

Salary

Negotiable, please give an indication of your expectation.

Job Purpose Summary

• Providing 1st line support to customers of our online charitable giving service.
• Testing of website and application changes and new release

Key Responsibilities and Accountabilities

Full system training will be given.

• Handling support queries
• Maintaining knowledgebase/help system
• Testing
• Handle bug reports/feature requests

Skills & Experience

• Polite and personable attitude
• Able to communicate in a non-technical manner
• Experience of web development or working with web developers
• Experience of testing websites and web applications preferred but not necessary
• Occasionally able to work on own with limited supervision

To apply please send your CV, with an indication of your salary expectation to:
Jobs@vividorange.com
No agencies please.